Draft Orders & App Compatibility

Overview

Bundle Builder is compatible with most apps and Shopify features - as long as these do not use Shopify's Draft Order functionality.

This is because in order for Multiple SKU bundles to work correctly, our app requires exclusive access to draft orders.

The conflict between multiple apps using draft orders is a Shopify platform limitation which is unfortunately outside of our control: only one app can use this feature at one time.

Draft Orders

If an additional third-party app needs to have access to the draft orders functionality, this is will conflict with Bundle Builder and create issues on your storefront. Unless the third-party app can adapt their code, one of the apps would need to be uninstalled to resolve this.

Identifying Draft Orders

To identify draft orders outside Bundle Builder, begin by navigating to:

  1. Within your Shopify admin, go to Orders.

  2. Select Drafts.

To view the source of what caused the draft to be generated, open it up and scroll to the bottom of the page.

Checking this will allow you to see how your Drafts are made and identify any made by any other source than your Agile app itself.

Our Recommendations

We recommend that you check in with your third party apps' developers and see they would be able to make this change, as they will be able to advise further regarding any integration.

Unfortunately, we are unable to change Bundle Builder's functionality and requirements as it stands, as draft orders are intrinsic to the way our app works - however, we are continuously looking for a suitable solution.

Once you have spoken with your third-party app developers, we will be happy to assist if you require any technical information about Bundle Builder - you can reach us at support@bundlebuilder.app.